Samsung mulls new compensation program for Galaxy Note 7 users


According to a new report from the Korea Herald, Samsung is considering whether it should offer discounts on next year’s Galaxy S8 or Galaxy Note 8 to those who’ve purchased the Galaxy Note 7. The source, quoting an unnamed industry source, says that Samsung executives might decide to offer these discounts in an attempt to pacify displeased Note 7 owners.

A discount on its next flagship will be a good way to show customers that it cares for them and is deeply sorry about all of the troubles the Galaxy Note 7 has caused them. Sacrificing a portion of its margin on the next flagship for a group of customers will also ensure that they decide to remain loyal to Samsung and that just might be the biggest incentive of this program for the company: sell another flagship to those who had to deal with its fire-prone Galaxy Note 7.

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