Apple admits faulty MacBook keys, new repair program

MacBook Pro keyboardMacBook Pro keyboard

After a lot of trouble and hassle, Apple has finally admitted that they do have problems with the butterfly mechanism in their recent MacBook keyboards.

Plenty of MacBook users have complained about the keyboards on their devices. When you spend over a thousand dollars on a laptop, you’d expect it to work properly, no?


Anyways, the new repair program covers replacements of one or more defective keys, or even the whole keyboard if needed. Eligible laptops are those up to four years old after the computer was bought at retail. This covers all MacBooks and MacBook Pros models with the defective keyboards.

On Apple’s service page, it says…

  • Letters or characters repeat unexpectedly
  • Letters or characters do not appear
  • Key(s) feel “sticky” or do not respond in a consistent manner

It is nice to see that Apple has admitted their mistake and offer help the affected users.

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